Dr.Shetty was personal doctor of Mother Theresa for 5 Yrs.  His aim in life  becomes to bring heart surgery to the masses. Medical healthcare is the second industry in the world after agriculture, but only 8% of the world population has access to heart surgery. This must change. It became the commitment at Narayana Hrudayalaya to reach out and bring world class health care services, education and training to the community around us. In this way the Narayana Hospital became the finest cardiac hospital that gives new hope to "inoperable“ cardiac conditions. With 24 heart operations per day it takes the second place in the world.

Furthermore this hospital makes use of a worldwide network for "Tele Medication“. This system keeps contact by internet connection with places in the world which do not have the facilities of highly equiped hospitals like Narayana Hrudayalaya. Through a video conferencing system it is possible to transmit a heart cardiogram, after which the the surgeon in Bangalore decides which actions has to be taken. One of the scenarios can be that the patient, if physically possible, will travel to the hospital in Bangalore where he or she will be operated within 2 to 3 days after arrival in Bangalore.